We apologize our Return System is experiencing technical issues
We are hoping to this issue resolution by Tuesday, 2/7/23. If your return is not urgent, please hold on to it until our return system is back up and running. If your return is urgent, you can ship your return back to the following address.
4 Aurora Drive, Suite 402,
Cranbury New Jersey 08512, United States
We apologize again for any inconvenience this may cause and thank you for your patience
We are here to help!
As always, Longitude stands behind the products we sell. If for any reason you are not satisfied or need assistance with your return while our system is down, please email us at service@longitudeswim.com or phone us at 1-866-315-6555, and we will try our best to remedy the problem as quickly as possible. Your satisfaction is our top priority!Additional Guidelines
For a full refund on your credit card (minus shipping costs), your return must be postmarked within 30 days after your order is shipped.All returned merchandise must be in "as-received" condition with tags and panty liners in place. If items are soiled, damaged, worn, used or in other than as received condition, they will be returned to the customer.
Merchandise received after 45 days of ship date will not be accepted for credit, reorder or refund. The items will be returned to sender.
Items purchased anywhere other than longitudeswim.com will be returned to the customer.
NO UPS Pickups will be provided for return packages; the customer must drop off the package.